New England Supply Chain Conference & Exhibition

APICS - The Association for Operations Management North Shore Chapter 20 and Boston Chapter 10    --   The Council of Supply Chain Management Professionals (CSCMP) New England Roundtable    --    The Northeast Supply Management Group, A Special Interest Group of ISM®

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Managing Your Internal Supply Chain - Michael O'Connor

Managing Your Internal Supply Chain

by Michael O'Connor

Are you tired of being tired? Frustrated with having lots of performance metrics, quality improvement teams, quality councils but no results? This talk with highlight the lessons learned from two semiconductor equipment manufacturing companies established and managed internal customer supplier relationships. In one year, defects were reduced defecdts by over 60%, while simultaneously reducing cycle time by 50%. The resulting Quality System, was awarded the Global Zero Defects award by Sony Corporation. So if you are interested in learning a new perspective on quality and organizational transformation by managing your internal supply chain, stop by and join in.

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