|2010 New England Supply Chain Conference and Exhibition - Michael Martin
Michael Martin, CIMS I.C.E.
Director of Sales, Swish USA (of Swish
Maintenance USA, Ltd)
Michael Martin, CIMS I.C.E.,
of Swish Maintenance USA, Ltd,
has been in the Supply Distribution industry since
1995. “Once I learned three simple facts:
a) That cleaning chemicals can negatively impact the work environment;
b) That the cost to clean is 90% labor; and
c) That there is potentially a much better way…
--it was like the sky was opened up, and the search for the holy grail was on!”
he states. Over the years, Michael has studied a wide range of commercial,
industrial, and institutional facilities. He also formatted a number of industry
specific work-loading calculators, and designed cleaning programs that help
bring “Green Product and Process” together; to reduce costs, improve
efficiencies, and positively impact the workplace environment.
Mr. Martin has both owned and managed distribution companies that covered a
significant amount of New England for Swish. Michael now lives and works in
Swish USA (of Swish Maintenance USA, Ltd)
1956, Swish Maintenance Limited was established in Peterborough, ON by Mr.
Walter Ambler under the original company name, Swish Chemical Products. The
company has grown and expanded with a separate company having been created to
better serve our American clientele. We have continued to expand our facilities
and manufacturing capabilities over the years. What began as a single location
one product supply house over 50 years ago, has now become a multiple location
sanitation products manufacturing and distribution company. We have grown to
over 300 dedicated employees serving markets throughout Canada and the USA.
We represent top-of-the-line manufacturers and are recognized in the industry by
the company we keep. Our vendor partners include 3M Canada, Airkem, Baywest
Paper, Deb Canada, Enviro Solutions, Go Jo Industries, Karcher, Kimberly-Clark,
Marino, Minuteman, NaceCare Solutions, Ralston, Rubbermaid and Tennant to name a
few. We are a member company of the Balpex group which is a national network of
paper, packaging and sanitation products with distributors across Canada, that
was established in 1973.
We make it easy to do business with Swish Maintenance Limited (Canada) and Swish
(USA). You can order products by phone, fax, mail, e-mail, EDI or in person at
either our retail Clean-itTM Centre locations or with our field representatives.
Our full e-commerce website, swishclean.com, provides on-line ordering
capability to all of our customers.
Swish Maintenance Limited (Canada) and Swish (USA) have both developed our
leading edge because we invest into our most valuable resource - our people. We
provide a positive working environment for our employees where professional
development is strongly supported by ongoing training programs. Our commitment
to excellence and our dedication to our employees are two of the many reasons
why the majority of both Swish Maintenance Limited (Canada) and Swish (USA)
personnel have long term commitments with the company. Our organizational
structure allows us to mobilize the necessary resources to satisfy our
customer's needs in a timely manner. We empower our staff to listen to our
customers and to resolve any concerns at the first contact.
In 1998, Swish Maintenance Limited (Canada) went through the extensive process
of becoming ISO9002 certified. Although we had internal programs designed to
measure our accuracy and performance, (Do It Right the First Time), the ISO
certification has brought an even greater internal consistency to our operating
branches and has allowed us to standardize our policies, procedures and
practices throughout the company. As standards change, in December 2003 Swish
Maintenance Limited (Canada) under went further standardizing procedures and
became ISO9001:2000 certified. Swish Maintenance Limited (Canada) is also very
proud of its ISO9001:2000 certified manufacturing facility, located in
Peterborough ON, which formulates, manufactures and packages all "Swish",
"Clean-itTM", "Facto", "Aromx", ''Provider'' and ''Clean & Green™'' brand
Procurement of Janitorial
Products and Services, Saving YOU Money (and Being Green!!)