New England Supply Chain Conference & Exhibition

APICS - The Association for Operations Management North Shore Chapter 20 and Boston Chapter 10    --   The Council of Supply Chain Management Professionals (CSCMP) New England Roundtable    --    The Northeast Supply Management Group, A Special Interest Group of ISM®

2010 Program Author Index Presentation Index
New England Supply Chain Conference & Exhibition

2010 New England Supply Chain Conference and Exhibition - Michael Martin Bio

Michael Martin, CIMS I.C.E.
Director of Sales, Swish USA (of Swish Maintenance USA, Ltd)

Michael MartinMichael Martin, CIMS I.C.E., of Swish Maintenance USA, Ltd, has been in the Supply Distribution industry since 1995. “Once I learned three simple facts:

a) That cleaning chemicals can negatively impact the work environment;
b) That the cost to clean is 90% labor; and
c) That there is potentially a much better way…

--it was like the sky was opened up, and the search for the holy grail was on!” he states. Over the years, Michael has studied a wide range of commercial, industrial, and institutional facilities. He also formatted a number of industry specific work-loading calculators, and designed cleaning programs that help bring “Green Product and Process” together; to reduce costs, improve efficiencies, and positively impact the workplace environment.

Mr. Martin has both owned and managed distribution companies that covered a significant amount of New England for Swish. Michael now lives and works in Eastern Maine.


Swish USA (of Swish Maintenance USA, Ltd)

Swish USAIn 1956, Swish Maintenance Limited was established in Peterborough, ON by Mr. Walter Ambler under the original company name, Swish Chemical Products. The company has grown and expanded with a separate company having been created to better serve our American clientele. We have continued to expand our facilities and manufacturing capabilities over the years. What began as a single location one product supply house over 50 years ago, has now become a multiple location sanitation products manufacturing and distribution company. We have grown to over 300 dedicated employees serving markets throughout Canada and the USA.

We represent top-of-the-line manufacturers and are recognized in the industry by the company we keep. Our vendor partners include 3M Canada, Airkem, Baywest Paper, Deb Canada, Enviro Solutions, Go Jo Industries, Karcher, Kimberly-Clark, Marino, Minuteman, NaceCare Solutions, Ralston, Rubbermaid and Tennant to name a few. We are a member company of the Balpex group which is a national network of paper, packaging and sanitation products with distributors across Canada, that was established in 1973.

We make it easy to do business with Swish Maintenance Limited (Canada) and Swish (USA). You can order products by phone, fax, mail, e-mail, EDI or in person at either our retail Clean-itTM Centre locations or with our field representatives. Our full e-commerce website, swishclean.com, provides on-line ordering capability to all of our customers.

Swish Maintenance Limited (Canada) and Swish (USA) have both developed our leading edge because we invest into our most valuable resource - our people. We provide a positive working environment for our employees where professional development is strongly supported by ongoing training programs. Our commitment to excellence and our dedication to our employees are two of the many reasons why the majority of both Swish Maintenance Limited (Canada) and Swish (USA) personnel have long term commitments with the company. Our organizational structure allows us to mobilize the necessary resources to satisfy our customer's needs in a timely manner. We empower our staff to listen to our customers and to resolve any concerns at the first contact.

In 1998, Swish Maintenance Limited (Canada) went through the extensive process of becoming ISO9002 certified. Although we had internal programs designed to measure our accuracy and performance, (Do It Right the First Time), the ISO certification has brought an even greater internal consistency to our operating branches and has allowed us to standardize our policies, procedures and practices throughout the company. As standards change, in December 2003 Swish Maintenance Limited (Canada) under went further standardizing procedures and became ISO9001:2000 certified. Swish Maintenance Limited (Canada) is also very proud of its ISO9001:2000 certified manufacturing facility, located in Peterborough ON, which formulates, manufactures and packages all "Swish", "Clean-itTM", "Facto", "Aromx", ''Provider'' and ''Clean & Green™'' brand chemicals.

Procurement of Janitorial Products and Services, Saving YOU Money (and Being Green!!)

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