New England Supply Chain Conference & Exhibition

APICS - The Association for Operations Management North Shore Chapter 20 and Boston Chapter 10    --   The Council of Supply Chain Management Professionals (CSCMP) New England Roundtable    --    The Northeast Supply Management Group, A Special Interest Group of ISM®

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Master Outsourcing - Or Else! - Beth Purdue

Master Outsourcing - Or Else!

by Beth Perdue

Spending on outsourcing is at an all-time high. For example, the value of IT goods and services coming to the United States through outsourcing will hit $16 billion, doubling 2003's total. Yet outsourcing is a frustrating endeavor - the cost savings and productivity gains that dazzle companies are hard to achieve. Many organizations are not happy with the results.

There are serious business and legal risks to consider. Market pricing, privacy of information, new laws, intellectual property rights, cultural barriers, service levels, metrics and relationship management are among the big issues in outsourcing.

With all these issues, it is easy to get lost in the weeds. In this session, Beth Perdue translates outsourcing trends and lessons learned into big picture insights that you can use now.

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